Privacy Policy

1. Introduction

pensworm ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect the following types of information:

Account Information

• Name and email address
• Authentication credentials (passwords are hashed)
• Profile information from Google OAuth (if used)

X (Twitter) Data

• X account profile information connected through our Service
• Public posts and engagement data used to learn your writing style

Content You Provide

• Writing samples, ideas, topics, and preferences you share to train your AI profile
• Chat messages and interactions with the AI assistant
• Generated content and edits you make

Usage Data

• Device information, browser type, and IP address
• Pages visited, features used, and session duration
• Error logs and performance data

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To train your personalized AI writing profile based on your content and style
• To generate posts, replies, and engagement content in your voice
• To process payments and manage your subscription
• To communicate with you about updates, security alerts, and support
• To detect and prevent fraud or abuse

4. How We Protect Your Data

We implement industry-standard security measures including encryption in transit (TLS), secure password hashing, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. AI Training and Your Content

Your writing samples and content are used exclusively to build your personal AI profile. We do not use your content to train general-purpose AI models shared across users. Your AI profile data is isolated to your account.

6. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers — third-party services that help us operate (hosting, payment processing, analytics)
• X (Twitter) — when you authorize us to post or engage on your behalf
• Legal requirements — when required by law, court order, or to protect our rights

7. Cookies and Tracking

We use essential cookies for authentication and session management. These are necessary for the Service to function and cannot be disabled. We may also use analytics cookies to understand how the Service is used.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data and AI profile within 30 days, except where retention is required by law.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for data processing
• Object to certain processing activities

To exercise these rights, contact us at support@pensworm.com.

10. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date. Your continued use of the Service constitutes acceptance of the updated policy.

13. Contact

If you have questions about this Privacy Policy, contact us at support@pensworm.com.